Privacy Policy
Alutec Windows respects the privacy of every builder, developer, architect, specifier, and prospective employee who contacts us. This policy explains what information we collect, how we use it, and the controls you have over your data.
1. Information We Collect
When you submit a quote request, tender inquiry, or employment enquiry through our website or contact us directly, we may collect:
- Contact details such as your name, company, email address, and phone number.
- Project information including project type, location, estimated window quantities, structural specifications, and tender deadlines.
- Documents you provide, such as window schedules, architectural drawings, or specification sheets.
- Website usage data collected via analytics, including pages visited and approximate geographic region.
2. How We Use Your Information
We use the information you provide solely to:
- Prepare quotes, estimates, and tender responses for your commercial or residential project.
- Respond to technical enquiries and provide product specification advice.
- Coordinate site installation and project scheduling with your building team.
- Process employment applications and communicate with prospective team members.
- Improve our website, services, and customer experience.
3. Information Sharing
Alutec Windows does not sell, rent, or trade your personal information. We may share project details with trusted subcontractors, suppliers, or logistics partners strictly where necessary to fulfil your order or installation. All such parties are required to handle your information confidentially. We may also disclose information where required by law.
4. Data Security
We implement reasonable technical and organisational safeguards to protect your information against unauthorised access, loss, misuse, or alteration. Access to personal data within Alutec Windows is restricted to authorised estimating and administrative staff.
5. Cookies & Analytics
Our website may use cookies and analytics tools to understand how visitors use the site and to improve performance. You can control or disable cookies through your browser settings. Disabling cookies will not prevent you from submitting a quote request.
6. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, contact us using the details below. We will verify your identity before acting on any request.
7. Contact Us
Alutec Windows — Privacy Enquiries
1/18 Stennett Road, Ingleburn NSW 2565, Australia.